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#Norton security download problem install#
#Norton security download problem update#
#Norton security download problem software#
#Norton security download problem trial#
#Norton security download problem windows#

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#Norton security download problem install#

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I'll be interested to hear how things go for you. I'm sorry I'm not able to offer much advice, but I thought you'd like to know that at least one other person had the identical problem. If I were you I'd print the directions and save the two files Symantec provides for download (nis2004xp_reg_removal.reg and scripten.exe) on your hard drive, disconnect from the internet, do the uninstall, then install a different version of NIS or totally different program before you reconnect to the internet. It's a bit complicated, but not really that hard if you just plod along following the directions.

#Norton security download problem windows#

I don't know if the cause of this problem originated with Dell or Symantec, but I've seen a few posts on various websites saying that NIS 2004 has some issues with Windows XP. If you don't want to give up yet, you might try uninstalling the program following Symantec's instructions for uninstalling NIS 2004 when Add/Remove programs hasn't worked. Until now, I wouldn't have thought of using any other product, but I'm going to look at Zone Alarm and a few other firewall and anti-virus programs to install on the replacement system when it arrives.

#Norton security download problem software#

I got to the point where I wasn't willing to spend any more time wrestling with the software and possibly doing "who-knows-what" to the system registry so I called Dell's customer care. Luckily I'm within the 21-day window for the "Total Satisfaction Return Policy" so Dell is doing an exchange - sending me a new tower with the same configuration, minus Norton Internet Security. As in your situation, I received the message from Symantec's scan that the Symantec Core LC file is missing. I then uninstalled again according to the directions on Symantec's website (uninstall, remove temp files, cold boot before reinstalling, etc.) I reinstalled NIS and the same problems still existed.

#Norton security download problem update#

I've used a previous version of NIS for several years and have always been happy with it so I was really surprised when the factory-installed promo of NIS 2004 started doing strange things on my new system (3-4 minutes hang when booting up system, constant inappropriate alerts no matter how I set the options, Live UpDate said everything was current but running it again found 6 previously-installed program updates were still needed, etc).Īfter a call to Dell's tech support to see if there were any issues I should know about, I uninstalled NIS with Add/Remove Programs and reinstalled it from the Dell CD.

#Norton security download problem trial#

I ordered it with the 90-day trial of Norton Internet Security 2004. I feel your pain! I have the same problem with my new XPS. I've done all I can!! I'm beginning to think that Norton products should not be bundled with great computers, such as Dell! Then it tells me to reinstall NAV and NIS (A similar file is missing for NIS). Click the following button for instructions.""įurther investigation of this has me open up "MSCONFIG" and I finally find out that SYMANTEC CORE LC is missing from my list of TSR's. We recommend that you remove unnecessary programs from the Windows start-up process.

This problem is most often caused by another program that is interfering with Norton AntiVirus when Windows starts. When I click on "Help and Support" from the antivirus window, it takes me to Norton, which, in turn, scans my product and gives me the following message: "" process required by Norton Antivirus is not running on your computerĪ critical process that is required by Norton AntiVirus is not running on your computer. I have uninstalled Norton and reinstalled it- same problem. Also, when I press the button to scan my computer for viruses, nothing happens. I have tried running the "Live Update" feature on Norton AntiVirus and on Norton Internet Security.

I just received this Dimention 2400 last week.